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FAQs

Delivery of Digital Products:
When you complete your purchase, we will email you with a link to download your digital product. Click the link in this email to view your download immediately. If you have trouble accessing your download, contact us at orders@mindful.org.

Want to send a digital product or course gift card to someone else? 
Place the order using your own email and billing address. When you receive the email with your digital product or gift card, click forward to send it to your gift recipient. You can also type a personalized message when you share your gift. 

Can gift cards be reloaded?
No, you can’t reload a gift card. But you can purchase a new one!

How do I check my gift card balance?
Customers can’t check their own gift card balance but you can reach out to us at orders@mindful.org and we can check it for you.

Can I use the gift card to purchase anything in the Mindful Store?
Our gift cards are currently priced to match our featured online courses. But your recipient can also use the amount for other products on our shop. Please note: we cannot offer refunds for an unused balance.


For shipping and return information, please click here.

If you have questions that are not answered here, please email orders@mindful.org.